Introduction:

At Logic Omnipresence, we are proud to share a case study highlighting our successful collaboration with Estudio Resto. For this project, we developed Restouch Mobile, a web application designed to optimize the order management process for waiters. The application connects seamlessly with the existing backend API, enabling efficient and accurate order tracking, enhancing productivity, and improving the overall workflow of the service staff.

Wireframing Concept Sprint Design

Client Testimonial:

“Restouch Mobile has transformed the way our waiters handle orders. It’s intuitive, fast, and has greatly improved our daily operations.” - [Client, Estudio Resto]

Problem Statement:

Estudio Resto faced challenges in managing orders efficiently during peak service hours. Manual processes caused delays, errors, and frustrated staff, limiting productivity and affecting customer satisfaction. They required a solution that would streamline order management, reduce errors, and provide real-time synchronization with their existing backend systems.

Our Solution:

Logic Omnipresence developed Restouch Mobile, a web-based application that empowers waiters to manage orders quickly and accurately. We focused on designing a clean, intuitive interface, integrating the app with the backend API, and implementing robust features for real-time order updates. Additionally, we provided guidance and support during the MVP launch, ensuring smooth adoption among the staff.

Result:

With Restouch Mobile, Estudio Resto experienced a measurable improvement in operational efficiency. Waiters can now submit orders without delays, errors in order taking have significantly decreased, and the overall workflow is more streamlined. This has translated into higher customer satisfaction, faster service, and improved productivity across the team.

Conclusion:

This case study highlights how Estudio Resto leveraged Restouch Mobile to enhance their service operations. By developing a tailored web application with seamless backend integration, we were able to solve key operational challenges and empower their staff to deliver faster, more accurate service. Estudio Resto’s feedback confirms the value and impact of our collaboration, demonstrating tangible improvements in efficiency and customer satisfaction.